• Why Initial Hygiene
  • Who is Initial
    • History, Values and Culture
    • People Matter
    • Our Approach
  • Global Yet Local
  • Building Trust
  • Environment and Society
  • Leadership and Innovation
  • Benefits of Renting
• Working with You
• Your Business
• Services and Solutions
• News
• Careers
• Contact Us

History, Values and Culture

Initial in Fiji has been offering a wide range of hygiene services since the 1980s and we have now become the preferred supplier for many companies.

History

Initial began trading in England in 1903 when an American, Mr A.P.Bigelow, started a towel rental service for businesses in central London. Each customer had their initials embroidered on their towels – and so the Initial Towel Supply Company was born. Over the years the business grew and expanded into many other countries. It was acquired by the Rentokil group in 1996, and renamed Rentokil Initial. Rentokil added international know-how and business acumen to the group’s operations, and the two businesses still trade separately under the Rentokil and Initial brand names.

Values and Culture

Initial has a decentralized structure with strong operational management at local level. We believe in streamlining management and investing in recruitment, training, technology and improving the environment. Empowering our employees through development programmes helps you always receive the best customer service. All our employees follow our Code of Ethics. For you this means:

• A ‘customer-first’ philosophy.
  
• A service provider who proactively cares for the environment.
  
• A direct and transparent way of dealing with all customers and staff.